How It Works
HOW IT WORKS
Our Process
Hop on a call with one of our esteemed shipping consultants who will assist you unlocking the most cost-efficient shipping rates. Whether you’re just starting your first product or a fully established e-commerce with thousands of SKUs, we’ll take care of you.
STEP 01
Store Inventory
Plan and send your stock to our shipping hubs across the world. When we receive products they are organized and accounted for, ready to be shipped.
STEP 02
Channel Integrations
Plug and play with popular E-commerce providers such as Shopify, Amazon and TikTok Shop. Communicate directly with our team 1:1 for white glove service.
STEP 03
Pick and Pack
Sit back and relax while our team accurately packs your order. All orders are packed within a 24-hour period, alongside a 99.4% accuracy rate.
STEP 04
Ship
Our partnered carriers come daily to pickup your packages to send out to your customers. Customers will recieve a tracking number with an average of 3-day shipping
Our Services
MOCO Logistics was built by E-commerce founders for E-commerce founders. We provide services for E-commerce websites, amazon, crowdfunding, and FBA prep.
E-Commerce Fulfillment
We integrate with all major com platforms and act as your 3PL partner. We will pick and pack your orders within 24 hours, provide tracking, and ship your products to your end customer with a 3 day average shipping time.
Crowdfunding Fulfillment
Thinking about a crowdfunding campaign through Kickstarter, Indiegogo, or Gamefound? We’ll assist you with your campaign months before you launch and provide resources on how to manage your supporters through every step of the way. Our team came from the crowdfunding world and have shipped projects of all sizes
Warehousing
Safely store your products in our warehouses across the world. Our main hub is located less than 24 miles from Long Beach Port, helping save on transit for streamlined transit and storage. Producing in Asia and need to schedule your shipments, we have warehouses in Asia that can hold your products too.
International Shipping
Expand your customer base with international shipments. Store your products in our Asia or US Warehouse to provide wider coverage. Due to our high volume in packages, we have some of the most competitive rates on the market. Talk to one of our shipping consultants today.
Freight and Trucking
Our team can assist you in logistics whether its boat, truck, or air. Work directly with us to send LTL, LCL, or FCL all around the world. We have multiple partners with over 30+ years of industry experience who can assist in Ocean Freight. We ship containers monthly from Asia to California, helping our clients save hundreds in ocean freights.
Frequently
Asked Questions
Do you handle Amazon shipments?
Yes – we can assist with Amazon label preparations, sending in inventory, FBM (fulfilled by Merchant) and more.
How do you calculate shipping costs?
Shipping costs will vary based on several factors, such as pricing of the packaging box, weight, dimensions, distance of destination and more. Most often our customers are within the CPG, Electronics, and Board Game space so we use the same packaging and pass on these savings to our customers. Contact us us for a custom shipping quote to see how much we can save your business.
Do you provide Kickstarter fulfillment?
Crowdfunding fulfillment is our bread and butter. This is actually how the business started, with the founder assisting in managing multiple Kickstarter campaigns, he developed a system for short sprint fulfillment! Whether you use Kickstarter, Indiegogo, Gamefound or backerkit, we can assist you with your campaign as small as 100 to 20,000+ backers!
Can we provide custom packaging boxes?
Yes! Using custom packaging enhances the brand experience for your end customers. We do not charge any additional pick and pack fees for using your boxes. You send us the boxes, and we’ll use them accordingly for your products!
Do you provide gift messaging options for our orders?
Absolutely, we want to personalize your customers experience the best we can! For a limited time, this is a free service for all new clients.
Is there a contract for your services?
No, we do not believe in short nor long term contracts. As a fellow small business owner with multiple brands, we know the ups and downs of scaling a business. With no long term commitments or minimums, we want to be the best service partner to you throughout your journey.
Can you handle international shipments?
Yes, by having a warehouse hub in the USA, UK, and China, we’re able to offer global shipment. Talk to a shipping consultant today to see how we can best manage where your items should be shipped from and how we handle the intricacies of customs, taxes, vat and more.
Who do I talk to if I have a problem with shipment?
We offer 1:1 direct contact with your account manager, this is a white glove service we provide to all of our clients at no extra charge.
How much do you charge for storage fees?
We offer the most straightforward and flexible plan. We often have promotions for limited time free storage for new clients, ask us about it! We charge by pallet space and calculate this at the end of the month. We’ve found this to be the most cost effective for our client.
Need Shipping Solutions?
Our company exists with the sole focus to help you focus on what you do best. We are not just a service provider, but a partner invested in your growth as a business.